Portals have been around for quite some time now. They have matured nicely and are now reaching 'middle age'. While many enterprise portals are clearly delivering value, others are struggling to do so. Enterprises are currently facing two main trends: consumerization and Enterprise 2.0.
The 'Digital Natives', i.e. individuals who were born and grew up during the era of the Web are pushing the limits in how to interact with the different online channels an organization uses. They are demanding powerful tools, such as wikis, blogs, shared bookmarks and other social interactions.
Having grown up with the Internet, these young workers are hard-wired with Web 2.0 reflexes. Delaware Consulting considers a portal to interact with these different demographic/psychographic groups a basic ingredient to a company’s success. Microsoft Office SharePoint 2010 is a big 'game changer' in the portal world.